Any person may make a complaint against an employee for misconduct, unfair treatment, and policy or procedure violations, among other inappropriate behavior. If you are unsure about a complaint, you should first talk with the on-duty supervisor, who will discuss Departmental Policy as it relates to the specific incident. This may be done in person or by telephone. 301-270- 1100
A charge alleging brutality must be filed within 366 days by the “aggrieved individual”, family member, person present at the alleged incident or someone who “has a video recording of the incident, that, to the individual’s knowledge, is unaltered,” or the parent of a minor child. Complaints alleging excessive force must be signed to under penalties of perjury. Perjury and making a false report are punishable by a fine and/or jail time.
Complaints alleging corruption, brutality, improper use of force, breach of civil rights and criminal misconduct are conducted by Criminal Investigations Detectives; others are reviewed by Division Commanders or other supervisory staff.
Investigation of a complaint should be concluded within 30 to 60 days, depending on the type of complaint. Investigations will be postponed until conclusion of any criminal court case, if the event involves one. Interim reports are required periodically for uncompleted inquiries. Investigations are conducted in accordance with the Maryland Law Enforcement Officers’ Bill of Rights. The Professional Standards Manager supervises the complaint process, including notification of the citizen at the investigation's conclusion.
If a complaint pertains to acts of race, national origin, sex or other protected class, discrimination or harassment, the citizen may also contact the City’s EEO representative, the Human Resources Director, 7500 Maple Avenue, Takoma Park, MD 20912, 301-891- 7201.
The Professional Standards Manager will review any complaint believed to have been made falsely against a police employee and contact the State’s Attorney’s Office to request a review when necessary.
City of Takoma Park Police Department
7500 Maple Avenue Takoma Park Maryland 20912
301-891- 1100 Fax 301-270- 1230